General terms and conditions of sale

1. The seller

The website www.stylesport2.it is operated by:

Style Sport 2 is a physical shop selling sport fishing, boating and diving equipment, based in Maglie (LE), Italy. Online sales are made by the same shop.

2. Who these terms apply to

These terms govern all purchases made on the website, both by consumers (individuals buying for purposes outside their trade, business or profession) and by professionals and businesses.

For consumers, the rules of the Italian Consumer Code (Codice del Consumo, D.Lgs. 206/2005) apply in all cases and prevail over any conflicting clause. Some parts (right of withdrawal, 24-month legal guarantee, consumer's place of jurisdiction) apply to consumers only.

Before placing the order, the Customer must read and accept these terms. The terms that apply are those published on the website at the moment the order is placed. The Customer can save or print them from this page; the order summary is also sent by email.

The contract is concluded in Italian. Translations of the website are provided for convenience; in case of discrepancies the Italian text prevails, without prejudice to any rules more favourable to the consumer.

3. Products and availability

The main characteristics of each product are shown on its product page. Photographs are intended to represent the product: colours and details may vary slightly depending on the screen or production batch, without changing the stated characteristics.

The availability shown on the website is linked to the shop's stock, which is also sold over the counter. On rare occasions, therefore, an item may turn out to be out of stock after the order. In that case the Customer is informed immediately and can choose an alternative, wait for restocking or cancel: the amount already paid for that item is refunded within 14 days.

4. Prices

Prices are in euros and include VAT. Shipping costs depend on the weight of the parcel and the country of delivery and are shown in the summary before the order is confirmed, together with the total amount to pay. There are no other hidden costs.

The price shown when the order is placed applies. In the event of an obvious pricing error (for example a price far below the real cost due to a typo), Style Sport 2 will inform the Customer and may cancel the order, immediately refunding any amount paid.

5. How to order and when the contract is concluded

1. The Customer adds the products to the cart and proceeds to checkout.
2. The Customer enters the delivery details and chooses the country of shipping and the payment method.
3. The Customer checks the summary showing products, quantities, shipping costs and total. Up to this point any detail can be corrected, or the Customer can go back to the cart.
4. The Customer accepts these terms and presses the «Order with obligation to pay» button.

After placing the order, the Customer sees the order page and receives an order confirmation by email with the full summary. The contract is concluded when the Customer receives this email. If the email does not arrive within a few hours (please also check your spam folder), please contact us.

Style Sport 2 may refuse or cancel an order, immediately refunding the amount paid, if payment fails, if the details provided are false or incomplete, or where there are reasonable grounds to suspect fraud.

6. Payment

On the website you can pay with:

• PayPal — with your PayPal account or with a credit or debit card (even without a PayPal account). Payment takes place on PayPal's secure pages: Style Sport 2 never sees or stores card details.
• PayPal «Pay in 3 instalments» — for amounts roughly between €30 and €2,000, if PayPal approves the Customer. Payment in instalments is offered and managed by PayPal under its own terms: the instalment agreement is between the Customer and PayPal, while Style Sport 2 receives the full amount immediately and ships as for a normal payment.
• Advance bank transfer — the bank details (IBAN, account holder and payment reference) are shown on the order page and in the confirmation email. The order is prepared once the transfer has been credited (usually 1–3 working days; instant transfers are faster). If the transfer is not received within 7 days, the order may be cancelled.

Invoice: to receive an invoice (including an Italian e-invoice), the Customer ticks «I need an invoice» when ordering and enters the billing details (private customer: tax code; company or self-employed: company name, VAT number, SDI recipient code or PEC). If they forget, they write to us right after placing the order.

7. Shipping and delivery

We ship throughout Italy, islands included, and to the European countries listed at checkout, by express courier. Every shipment is tracked.

• Preparation: within 1 working day of order confirmation (for bank transfers, from when the payment is credited).
• Delivery in Italy: usually within 24–72 working hours of dispatch; islands and remote areas may take a few days longer.
• Delivery in Europe: usually 3–7 working days, depending on the country.

These times are indicative. In any case, delivery takes place within 30 days of the conclusion of the contract; if this is not possible, the Customer may cancel the order and receive a full refund. During holiday closures the website says so and indicates the date from which shipping resumes.

When the parcel is dispatched, the Customer receives the tracking number by email. The risk of loss or damage passes to the consumer only when the consumer, or a person designated by them, physically receives the parcel.

On delivery, please check that the parcel is intact. If it is visibly damaged or tampered with, it is best to accept it by writing «accepted with reservation» on the courier's document, or to refuse it, and let us know as soon as possible (ideally within 8 days) at info@stylesport2.it with a few photos. This helps speed up the claim with the courier and does not in any way reduce the consumer's guarantee rights.

8. Right of withdrawal (consumers)

Consumers may withdraw from the contract within 14 days of the day on which they receive the goods (if the order arrives in several parcels, from the day the last one is received), without giving any reason and without penalty.

How to exercise it

• «Withdraw from contract» button: from the Withdrawal page, available from every page of the website (at the bottom) and from the order page. Fill in the form and confirm: you will immediately receive by email a receipt with the content of your request, the date and the time.
• Or with any clear statement sent to info@stylesport2.it or to the PEC address stylesport2@pec.it, including by using the model withdrawal form found on the Withdrawal page.

To meet the deadline, it is sufficient to send the request before the 14-day period expires.

Returning the goods

The goods must be sent back to Style Sport 2, Via Unità d'Italia 6, 73024 Maglie (LE), Italy within 14 days of the notice of withdrawal, or handed in directly at the shop. The cost of returning the goods is borne by the Customer, who may choose any courier; we recommend a tracked shipment. If the product is faulty or does not match the order, this is not a withdrawal but a guarantee claim (section 9) and we bear the costs.

The product may be handled as you would in a shop. The Customer is only liable for any diminished value resulting from handling other than what is necessary to establish its nature, characteristics and functioning (for example a reel used for fishing, or equipment that has been assembled and got wet). We ask you to return the product with its original packaging, accessories and manuals.

Refund

• We refund everything you paid, including the original delivery costs (up to the cost of standard delivery), within 14 days of the day we receive the notice of withdrawal.
• The refund is made using the same payment method used for the purchase: to PayPal or to the card used via PayPal; for «Pay in 3 instalments» payments, PayPal recalculates or cancels the instalments; for bank transfers, to the IBAN the Customer provides. The refund is free of charge for the Customer.
• We may withhold the refund until we have received the goods back or until the Customer has supplied evidence of having sent them back, whichever is earlier.
• In the case of partial withdrawal, only the returned items are refunded.

When the right of withdrawal does not apply

By law (art. 59 of the Codice del Consumo), the right of withdrawal is excluded, among other things, for:

• goods made to the Customer's specifications or clearly personalised, including items sold by the metre and cut to order (for example ropes, cables, fishing lines, hoses);
• sealed goods which are not suitable for return for health protection or hygiene reasons, if unsealed after delivery (for example snorkels and items that come into contact with the mouth);
• goods liable to deteriorate or expire rapidly (for example fresh or live bait);
• sealed software, audio or video recordings and digital content, if unsealed after delivery.

The right of withdrawal does not apply to those buying as a professional or business (with a VAT number for their own activity).

9. Legal guarantee of conformity

All products sold are new and genuine. Consumers benefit from the 24-month legal guarantee of conformity from delivery (arts. 128 et seq. of the Codice del Consumo). The seller is liable for any lack of conformity that becomes apparent during this period; any lack of conformity that becomes apparent within one year of delivery is presumed to have existed at the time of delivery.

In the event of a defect, the consumer is entitled, free of charge, to have the product repaired or replaced; if this is not possible or is not done within a reasonable time, the consumer may request a price reduction or termination of the contract with a refund.

To report a defect, simply write to info@stylesport2.it stating the order number, a short description and a few photos or a video. We will tell you how to proceed; for acknowledged defects we cover the shipping costs. You can also bring the product to the shop.

The legal guarantee does not cover damage caused by improper use, negligence, accidents or normal wear and tear (for example wear of fishing lines, hooks, seals, batteries), nor modifications or repairs made by others.

Many products also come with a manufacturer's guarantee (commercial guarantee), under the terms stated on the packaging or on the brand's website: it is in addition to the legal guarantee and does not replace it.

For purchases by professionals and businesses, the provisions of the Italian Civil Code on sales apply (art. 1490 et seq.): defects must be reported within 8 days of discovery and claims become time-barred one year after delivery.

10. Electrical and electronic equipment (WEEE)

Electrical and electronic equipment (for example fish finders, GPS units, VHF radios, electric motors) and batteries must not be thrown away with unsorted waste but taken to separate collection. When you buy a new appliance, you can hand over to us free of charge a used one of the same type and with the same functions («one-for-one» take-back), by bringing it to the shop or contacting us to arrange collection.

11. Product safety, recalls and liability

We only sell products intended for the European Union market that comply with Regulation (EU) 2023/988 on general product safety (GPSR) and with the specific rules for each category (for example CE marking for electronics and protective equipment). On each product page we state the manufacturer (name, postal and electronic address) and, for manufacturers outside the EU, the responsible person in the EU, as well as the information identifying the product (brand, model, code) and any safety warnings.

If you notice a safety problem with a product you have bought, write to us at info@stylesport2.it: we will report it to the manufacturer and, if necessary, to the authorities. In the event of a recall or safety notice concerning a product you bought from us, we will inform you directly using the order details and tell you how to obtain a free repair, replacement or refund. Official recalls are also published on the European Safety Gate portal.

Style Sport 2 is not liable for delays or failures to perform caused by force majeure or otherwise beyond its control (strikes, natural events, courier disruptions), without prejudice to the Customer's right to cancel and obtain a refund.

Boating and diving equipment must be used in accordance with the manufacturer's instructions and safety rules; the use of diving equipment requires appropriate training. No clause in these terms limits the rights granted to consumers by law, including liability for defective products.

12. Personal data

The Customer's data are processed only to handle the order and to meet legal obligations, as explained in the Privacy notice. For cookies, see the Cookie policy.

13. Customer service, complaints and disputes

For any question or complaint you can write to info@stylesport2.it, to the PEC address stylesport2@pec.it or call 0836 483057 during shop opening hours. We reply as soon as possible.

Consumers may also use the alternative dispute resolution (ADR) procedures provided for by arts. 141 et seq. of the Codice del Consumo, for example mediation or joint negotiation through consumer associations. Style Sport 2 is not obliged to join a specific ADR body, but will willingly consider any proposal for an amicable settlement.

14. Governing law and jurisdiction

The contract is governed by Italian law. Consumers residing in another European Union country nevertheless keep the more favourable protection provided by the mandatory rules of their own country.

For disputes with consumers, the competent court is that of the place where the consumer resides or is domiciled. For disputes with professionals and businesses, the Court of Lecce (Foro di Lecce) has exclusive jurisdiction.